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Melbet Privacy Policy —
Your Data, Our Responsibility

How we collect your personal data, how we use it, and how we keep it secure — all explained in plain language. Melbet believes transparency is the best protection.

Last Updated: January 2026 Published in Bengali SSL Secured
Table of Contents
Quick Summary: Melbet takes your privacy seriously. We only collect what is necessary, never sell your data to third parties, and always keep your information encrypted.
1

Introduction & Scope of Privacy Policy

This Privacy Policy applies to Melbet's official website melbet-baji.net. By using our platform, you are considered to have agreed to this Privacy Policy.

Melbet is trusted by thousands of users across Bangladesh. To uphold that trust, we follow international data protection standards. Our Privacy Policy is aligned with the core principles of GDPR, while being primarily governed by the laws and regulations of Bangladesh.

This policy applies to the following:

  • Any person who uses the Melbet website.
  • All registered account holders on Melbet.
  • Those who participate in our promotional activities.
  • Any person who contacts our customer support.
This privacy policy may be updated from time to time. You will be notified of any changes via your registered email.
2

What Information We Collect

Melbet only collects information that is strictly necessary to provide its services. We never gather data beyond what is needed. The table below outlines the types of information we collect and the purpose behind each.

Data Type What Data We Collect When Collected
Identity Information Full name, date of birth, nationality At Registration
Contact Information Email, mobile number, address During Registration & Verification
Financial Information Payment methods, transaction history During Deposits & Withdrawals
Identity Verification NID/Passport copy, selfie During the KYC Process
Usage Data IP address, device information, login history While Using the Platform
Gaming Data Betting history, preferred games While Using the Platform
Important: Sensitive financial details such as card numbers or bank PINs are never stored on our servers. All payments are processed exclusively through secure third-party payment gateways.
3

Purpose of Data Use

Melbet uses the information you provide strictly for defined purposes. Under no circumstances is your data sold to third parties for commercial gain.

Account Management
Your core details are used for registration, login, password recovery, and updating account settings.
Identity Verification (KYC)
Identity document details are verified for age verification and anti-money laundering compliance in accordance with international regulations.
Financial Transaction Processing
Financial data is used to process deposits and withdrawals securely and to prevent fraud.
Customer Support
Our support team uses your account information to resolve your issues quickly and efficiently.
Personalized Experience
Relevant promotions and recommendations are provided based on your preferred games and betting history.
Legal Compliance
Certain data is retained to meet regulatory requirements and fulfill legal obligations.
4

Data Sharing Policy

Melbet never sells your personal data to advertisers or third parties. However, information may be shared in the following limited circumstances:

  • Payment Processors: Necessary information is shared with bKash, Nagad, and banks to process transactions.
  • Identity Verification Services: Licensed third-party verification agencies are used during the KYC process.
  • Legal Authority: Disclosure of relevant information is mandatory when required by a court order or government directive.
  • Fraud Prevention: Certain information may be shared in compliance with international anti-money laundering regulations.

In all cases, only the minimum necessary information is shared. All third-party partners are required to uphold privacy standards equivalent to those of Melbet.

Our Commitment: Your information will never be sold or transferred to any advertising company, data broker, or unrelated third party.
5

Cookies & Tracking Technologies

Melbet's website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

  • Essential Cookies: Required to maintain your login session and ensure security. These cannot be disabled.
  • Functional Cookies: Used to remember your language preference, theme, and other settings.
  • Analytics Cookies: Used to understand which parts of the site are used most — fully anonymized.
  • Session Cookies: Automatically deleted when the browser is closed.

You can disable non-essential cookies from your browser settings, though some features may become limited as a result.

6

Data Retention Period

Melbet does not retain any data beyond what is necessary. Different retention periods apply depending on the type of information:

Data Type Retention Period Reason
Account Information For the lifetime of the account + 5 years Legal Obligations
Transaction History 7 Years Financial Regulatory Guidelines
KYC Documents 5 Years After Account Closure Anti-Money Laundering Law
Support Contact 3 Years Service Quality Improvement
Website Logs 90 Days Security Monitoring
Marketing Preferences Until Consent is Withdrawn User Preferences
Once the retention period ends, data is securely and permanently deleted in a way that cannot be recovered.
7

Your Rights

Every registered Melbet user has the following rights regarding their personal data. Contact our support team to exercise any of these rights.

Right to Access
The right to know what information we hold about you.
Right to Rectification
The right to request correction of inaccurate or outdated information.
Right to Erasure
The right to request deletion of your data, provided there is no legal obligation to retain it.
Right to Restrict Processing
The right to request that the use of your data be restricted to specific purposes.
Right to Data Portability
The right to download your personal data in a readable format.
Right to Opt Out of Marketing
The right to unsubscribe from promotional emails or SMS at any time.
8

Security Measures

Melbet uses industry-standard security technology to protect your data. Our security infrastructure is regularly verified through third-party audits.

SSL/TLS Encryption256-bit
Data Encryption (At Rest)AES-256
Two-Factor Authentication (2FA)Active
Fraud Detection Systems24/7
  • All data stored on our servers is protected with AES-256 encryption.
  • Regular security audits and penetration testing are conducted.
  • If a suspicious login is detected, your account is secured automatically.
  • Payment information is processed in compliance with PCI DSS standards.
9

Children's Privacy

Melbet is strictly an adult platform. Anyone under the age of 18 is completely prohibited from using this site.

We never knowingly collect data from minors. If we become aware that an account was created by a minor using false information, that account will be immediately closed and all associated data permanently deleted.

If you believe a minor is using Melbet, please contact us at support@melbet-baji.net and we will take immediate action.
10

Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to us through the following:

  • Email: support@melbet-baji.net
  • Time: Monday to Sunday, 9:00 AM – 12:00 AM
  • Response Time: Usually within 24–48 business hours

We are committed to providing a formal response within 30 days of receiving your complaint. If a case is complex and requires more time, you will be informed in advance.

Our dedicated privacy team takes every concern you raise seriously. Your satisfaction is our priority.

Why Trust Melbet

6 Pillars of Our Privacy Protection

The commitments we uphold to protect your data on Melbet.

End-to-End Encryption

All your data transmissions are protected with 256-bit SSL encryption. No third party can access or read this information.

No Data Sales

Melbet never sells your personal data to advertisers or data brokers — that is our core commitment.

Full User Control

You can view, update, or delete your information at any time. Your data belongs to you.

Specific Retention Periods

Each data type has a defined retention period. Once that period expires, the data is automatically and permanently deleted.

Transparent Policy

What data we collect, why we collect it, and how we use it — all laid out clearly, with nothing hidden.

Regular Security Audits

Independent security experts regularly audit our systems to keep your data protected at all times.

Frequently Asked Questions

Privacy FAQs

The most common privacy questions our users ask.

No. Your phone number is used solely for account verification and sending OTPs. It is never shared with any third party. If you do not wish to receive marketing SMS, you can opt out at any time.

NID or passport images submitted for KYC verification are stored on encrypted servers with maximum-level security. Only authorized verification team members can access them. They are never shared with anyone beyond what is legally required.

Most personal data is deleted after account closure. However, financial transaction history and KYC documents must be retained for a set period due to legal obligations. See our data retention table for details.

Yes, absolutely. You have the right to access your data. Email us at support@melbet-baji.net and we will send you a full report of all information we hold about you within 30 days.

No. Your betting history and gaming data are strictly confidential. They are used internally only to personalize your experience and are never shared with any third party without a court order.

Have more questions? Full FAQ Page View.

Play in a Safe Environment

Your Privacy Is Protected — Get Started Now

Your data is completely safe at Melbet. Register under our transparent Privacy Policy and enjoy a 100% Welcome Bonus.

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By registering, you agree to the Privacy Policy. For 18+ users only.

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